General Enquiries

Switchboard

Address

  • Corner Klasie Havenga and Frikkie Meyer Boulevard
    Box 3
  • Vanderbijlpark
  • Gauteng
  • 1900
  • South Africa

Contact

Miscellaneous Information

Main Switchboard (Office Hours)
(016) 950-5000
Call this number if you wish to be transferred to a department or for general enquiries. If you have a direct departmental number we recommend that you call that number instead.

Water and Lights queries - Accounts
(016) 950 5109
Email: customercare@emfuleni.gov.za

Water Related Problems – all hours
(016) 986 8300
(016) 986 8361
(016) 986 8366
(016) 986 8368
(016) 986 8375
When there is an area fault, large number of call are received at the same time.

Sewer Related Problems – all hours
(016) 986 8361
(016) 986 8368
(016) 986 8375
When there is an area fault, large number of call are received at the same time.

Electricity Problems - All Hours
(Not for Eskom Supply Areas)
(Note direct number for Smart Meter Enquiries)
0800 353287
When there is an area fault, large number of call are received at the same time.
If you receive and Eskom Account for electricity please call 0860 001 414 or 0860 037 566

Smart Meter Enquiries - All Hours
016 931 0707
For specific enquiries for Smart Meter related issues and for appointments for Smart Meter Installations.

Fire Department – All Hours
(016) 430-1816
(016) 430-1818
For all fire related emergencies

Traffic Emergencies – All Hours
(016) 422-3600
For all traffic related enquiries

Municipal Account Queries
(Office Hours)
(016) 950-5107
(016) 950-6586
(016) 950-5109
These are the numbers for the Billing Customer Care Centre.

Municipal Courts - (Office Hours)
086 034 6371
For Traffic fine related enquiries

Planning Applications - (Office Hours)
016 950 5619
All

Building Plan applications - (Office Hours)
016 950 5677
Building Plans specifically

Road Issues - (Office Hours)
(016) 950-5594
For all road related enquiries.

Refuse Removal - (Office Hours)
(016) 986-8440
Including grass cutting and tree trimming

Environmental Health and Certification (Office Hours)
(016) 930427
Including event certification and food outlet certification

Cemeteries - (Office Hours)
(016) 430-2400/01
Including allocation of gravesite numbers for burials.

Social Development (Indigent enquiries) (Office Hours)
(016) 930 5657

Primary Health Care - (Office Hours)
(016) 930 5425

Illegal Dumping Complaints - (Office Hours)
(016)986-8440

Finance Department (Supply Chain) - (Office Hours)
(016) 950 5055
(016) 950 5389

Indigent Registration - (Office Hours) 
(016) 950 5234
(016) 950 5120

Sport and Recreation (Office Hours)
(016) 9324503

Community Libraries enquiries - (Office Hours)
(016)932-446

Office of the Executive Mayor (Office Hours)
(016)950-5452
(016) 950 5383

Office of the Speaker - (Office Hours)
(016)950-6462

Office of the Chief Whip - (Office Hours)
(016)950-6466

Office of the Municipal Manager - (Office Hours)
(016)950-5102
(016) 950 5004

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Maintenance Plans
Maintenance Plans
2015/2016
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Electricity
Electricity
Electricity info
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Emfuleni Head Office

Important Numbers

Mayor's Corner