Open congratulatory letter to the Municipal Manager

Dear Municipal Manager, Mr. Sam Shabalala

I am writing this open letter to you to appreciate excellent service I have received from Melany Klassen.

I do not know her personally or her position in the municipality but she is an excellent personality to work with. A real epitome of excellency in the public service. She has managed to sort out a concern I had since 2013.

No one was able to assist or even give some guidance to resolve the issue.

She managed to resolve the issue within couple of hours.

I am not sure what I would have done without the excellent service from Melany Klassen.

She is – in my opinion – an excellent staff member and brilliant in her work.

I will give her 12 out of 10 for her service, and the same for her willingness and assistance.

She is definitely a GOLDEN STAR in my eyes.

Thank you very much Melany Klassen for your excellent service and friendliness regarding this matter – your service is HIGHLY appreciated.

Kind Regards,
Richter Labuschagne

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