Media Statement: Emfuleni Local Municipality appeals to communities to pay for municipal services

17 November 2017 - The municipality (Emfuleni Local Municipality) wishes to apologize for the current water shortages. This is happening because Rand Water has increased its water pressure reduction to the municipality with 60 % thus affecting the supplying water to our areas.

Many township in the furthest point of supply like Sebokeng, Golden Gardens, Evaton North, Lakeside and others are badly affected by sporadic supply, sometimes nothing at all. This is as the result of the municipality being unable to keep up with the payment of bulk service to the suppliers viz Rand Water and Eskom.

Efficient basic services is entirely dependent on the revenue collection for the users, the consumers and business. Over a period of years, these debts are however historical in nature, and the municipality has been navigating to settle these arrears for the bulk services. In some instances it is because of the non- availability of accounts or incorrect billing.

However, the municipality continues to encourage and appeals to communities to pay for all their municipal services accounts so that it is able to provide sustainable, efficient and effective services, which are not affected by cut offs, erratic waste collections, potholes and water shortages as is the case at the moment. The municipality is already overburdened by a debt from residence of Emfuleni in the tune of R5 billion. This has negatively affected the municipality to be financially sustainable and continue to operate smoothly in continuously providing basic services in line with its constitutional mandate. We urge you to pay or make arrangements to settle all your current and outstanding debt. Please contact our customer care hotline on 016 950 5109 and physically visit our customer walk in center at Ok Building in President Kruger Street Vanderbijlpark to settle your account or make arrangements or register as an indigent for free services.

Issued by
Mr. Stanley Gaba
Acting Manager: Communications
Contact: 0835017818

Important Numbers

Emfuleni Head Office